Membership success isn’t just about signing up new customers — it’s about keeping them. And a surprising amount of revenue can slip through the cracks when payments fail due to expired cards, fraud flags, or billing mismatches.
That’s why EverWash has implemented a series of payment optimizations — all aimed at helping wash operators recover more revenue and reduce involuntary churn.
High Authorization Rates = More Reliable Revenue
Over the last 12 months, EverWash-authorized transactions were approved 97.24% of the time — significantly higher than industry benchmarks. This ensures that more of your members are successfully charged, and fewer are lost due to unnecessary declines.
We’re taking that a step further by now passing ZIP code data with every authorization request. This helps prevent false declines in areas where issuers require address verification — protecting your revenue before it’s ever at risk.
Smarter Recovery When Payments Fail
Even with strong authorization rates, failed payments can still happen. But we’re recovering more of them than ever. In fact, 64% of failed payments are recovered.
We’re increasing our smart retry attempts from 4 retries in 2 weeks to 8 retries in 1 month, guided by machine learning. This change alone is projected to recover $87,000 in additional revenue across the EverWash platform
These changes reduce passive cancellations and help more members stay on board — without needing manual outreach from your team.
What This Means for Car Wash Operators
As a wash partner, you benefit directly:
- More successful charges = more predictable revenue
- Fewer billing-related cancellations
- Less time spent resolving payment issues with members
And the best part? It all happens automatically.
You don’t need to enable anything or adjust your systems. EverWash is handling these improvements on your behalf — because when you win, we all win.
Ready to grow your recurring revenue with less friction?
Let EverWash handle the back end so you can focus on growing your business.